12/17/2023 0 Comments Success story(3) Use “homegrown” customer photos to personalize the story and help connect with readers. (2) Rather than asking the customer to draft quotes, write them for their review doing so usually results in more compelling material. The following tips will help ensure a positive customer experience and successful completion: (1) Obtain customer permission before writing the document, solicit input during the development, and secure approval after drafting it. Work with customers to ensure success: Customer involvement is much more than just the initial “OK” to proceed.Over the years, colleagues, co-workers, visitors, and others will see that physical reminder of their achievement. That framed copy, hanging on the wall of the customer’s office, will become a symbol of the successful relationship between the customer and the solution provider. Another way to help convince customers is to tell them they will receive a framed copy of the final success story as a form of thanks. For example, remind them that they can show the completed success story to senior management or board-demonstrating that they are innovative, solution-oriented, and focused on business benefits. To help convince customers to agree to sign their name to a success story, you must explain the benefits they will derive. Convince the customer: In many enterprises, the customer is the number one factor that limits development of success stories. Here are 7 proven steps for writing success stories:
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